Terms & Conditions
General terms governing RentX, marketplace, rental, sale and operating services.
Read policy ←Privacy Policy
How personal data is collected, used, protected and shared, and data-subject rights.
Read policy ←Rental Policy
Rules for requests, pricing, operations, handover, extensions and maintenance.
Read policy ←Cancellation & Refund Policy
Cancellation and refund rules by transaction stage and service type.
Read policy ←Vendor Terms
Vendor onboarding, assets, pricing, operating records and settlement requirements.
Read policy ←Customer Terms
Customer obligations for requests, use, payment, safety, delivery and return.
Read policy ←Insurance & Liability
Insurance, damage, incident, use and claim responsibility framework.
Read policy ←Acceptable Use Policy
Platform, content, account, anti-fraud and misuse rules.
Read policy ←Cookie Policy
Use of necessary, analytics and preference cookies.
Read policy ←Complaints & Dispute Resolution
Complaint channels, escalation, evidence and operational/commercial dispute resolution.
Read policy ←Marketplace & Intermediation Policy
RentX technology marketplace role, verification and customer-vendor relationship.
Read policy ←Asset Sale & Purchase Policy
Purchase inquiry, inspection, pricing, ownership transfer and delivery for assets offered for sale.
Read policy ←Payments & Billing Policy
Invoices, collections, payment methods, commission, settlements and refunds.
Read policy ←Transport & Mobilization Policy
Transport requests, pricing, permits, tracking, delivery and extra charges.
Read policy ←Electronic Contracting & Signatures
Electronic approvals, contracts, records, signatures and handover evidence.
Read policy ←